Frequently Asked Questions

30 articles in this collection
Written by Yumi and Daniel

Basic App Use

Q: How do I sign-up for RedKiwi?

Written by Daniel
Updated over a week ago

Do I need to pay to sign-up for RedKiwi?

Written by Daniel
Updated over a week ago

Q: I already have a RedKiwi account. How can I login to it?

Written by Daniel
Updated over a week ago

Q: Can I use the same account on more than two devices?

Written by Daniel
Updated over a week ago

Q: Can I use a previous version of RedKiwi?

Written by Daniel
Updated over a week ago

Q: Can I use RedKiwi offline?

Written by Daniel
Updated over a week ago

Q: How can I check the version of my RedKiwi app?

Written by Daniel
Updated over a week ago

Q: Can I use RedKiwi on my PC?

Written by Daniel
Updated over a week ago

Q: How can I change the subtitle translation language?

Written by Daniel
Updated over a week ago

Q: How can I go back to the top of the video list?

Written by Daniel
Updated over a week ago

Q: Will RedKiwi really help me learn English?

Written by Daniel
Updated over a week ago

Q: I put the wrong email address for my account. How can I change it?

Written by Yumi
Updated over a week ago

RedKiwi Membership

Q: When is free time charged?

Written by Daniel
Updated over a week ago

Q: Where can I check my RedKiwi Membership status?

Written by Daniel
Updated over a week ago

Q: Is RedKiwi Membership payment renewed automatically?

Written by Daniel
Updated over a week ago

Q: How do I subscribe to RedKiwi Membership?

Written by Daniel
Updated over a week ago

Q: Is RedKiwi free?

Written by Daniel
Updated over a week ago

Q: What are the benefits of RedKiwi Membership?

Written by Daniel
Updated over a week ago

Content

Q: How can I search for content that I want to watch?

Written by Daniel
Updated over a week ago

Q: How do I use the 'Filter' on search?

Written by Daniel
Updated over a week ago

Q: Can I study content based on my English level?

Written by Daniel
Updated over a week ago

Q: How can I request for content?

Written by Daniel
Updated over a week ago

Q: How many contents can I study on RedKiwi?

Written by Daniel
Updated over a week ago

Q: How often is new content uploaded?

Written by Daniel
Updated over a week ago

Q: Can I download content?

Written by Daniel
Updated over a week ago

Q: What does the quotation mark(") in the video thumbnail mean?

Written by Daniel
Updated over a week ago

Training

Q: How do I use the dictionary?

Written by Daniel
Updated over a week ago

Q: How can I make videos play slower/faster?

Written by Daniel
Updated over a week ago

Q: Why is the word is gray in the listening quiz?

Written by Daniel
Updated over a week ago

Q: Can I study writing on RedKiwi?

Written by Daniel
Updated over a week ago