Frequently Asked Questions
30 articles in this collection
Written by Yumi and Daniel
Written by Yumi and Daniel
Basic App Use
Q: How do I sign-up for RedKiwi?
Written by Daniel
Updated this week
Updated this week
Do I need to pay to sign-up for RedKiwi?
Written by Daniel
Updated this week
Updated this week
Q: I already have a RedKiwi account. How can I login to it?
Written by Daniel
Updated this week
Updated this week
Q: Can I use the same account on more than two devices?
Written by Daniel
Updated this week
Updated this week
Q: Can I use a previous version of RedKiwi?
Written by Daniel
Updated this week
Updated this week
Q: Can I use RedKiwi offline?
Written by Daniel
Updated this week
Updated this week
Q: How can I check the version of my RedKiwi app?
Written by Daniel
Updated this week
Updated this week
Q: Can I use RedKiwi on my PC?
Written by Daniel
Updated this week
Updated this week
Q: How can I change the subtitle translation language?
Written by Daniel
Updated this week
Updated this week
Q: How can I go back to the top of the video list?
Written by Daniel
Updated this week
Updated this week
Q: Will RedKiwi really help me learn English?
Written by Daniel
Updated this week
Updated this week
Q: I put the wrong email address for my account. How can I change it?
Written by Yumi
Updated this week
Updated this week
RedKiwi Membership
Q: When is free time charged?
Written by Daniel
Updated this week
Updated this week
Q: Where can I check my RedKiwi Membership status?
Written by Daniel
Updated this week
Updated this week
Q: Is RedKiwi Membership payment renewed automatically?
Written by Daniel
Updated this week
Updated this week
Q: How do I subscribe to RedKiwi Membership?
Written by Daniel
Updated this week
Updated this week
Q: Is RedKiwi free?
Written by Daniel
Updated this week
Updated this week
Q: What are the benefits of RedKiwi Membership?
Written by Daniel
Updated this week
Updated this week
Content
Q: How can I search for content that I want to watch?
Written by Daniel
Updated this week
Updated this week
Q: How do I use the 'Filter' on search?
Written by Daniel
Updated this week
Updated this week
Q: Can I study content based on my English level?
Written by Daniel
Updated this week
Updated this week
Q: How can I request for content?
Written by Daniel
Updated this week
Updated this week
Q: How many contents can I study on RedKiwi?
Written by Daniel
Updated this week
Updated this week
Q: How often is new content uploaded?
Written by Daniel
Updated this week
Updated this week
Q: Can I download content?
Written by Daniel
Updated this week
Updated this week
Q: What does the quotation mark(") in the video thumbnail mean?
Written by Daniel
Updated this week
Updated this week
Training
Q: How do I use the dictionary?
Written by Daniel
Updated this week
Updated this week
Q: How can I make videos play slower/faster?
Written by Daniel
Updated this week
Updated this week
Q: Why is the word is gray in the listening quiz?
Written by Daniel
Updated this week
Updated this week
Q: Can I study writing on RedKiwi?
Written by Daniel
Updated this week
Updated this week